Terms of service
Terms of Service
Last Updated: October 22, 2026
1. Overview
This website is operated by Meroshoes. Throughout the site, the terms “we”, “us”, and “our” refer to Meroshoes.
Meroshoes is an independently operated online retail store providing products through this website and is operated by an individual seller based in the United Kingdom. Meroshoes is the store name and does not, by itself, represent that the seller is a registered company. Our store uses Shopify as its e-commerce platform. Nothing in this description removes any obligation to disclose the seller's identity where applicable law requires it.
By accessing our website or using our services, you agree to these Terms of Service, subject to any mandatory rights you have under applicable law. Please read these terms carefully before using our website or placing an order.
2. Online Store Terms
By using this website, you confirm that you are legally able to use the website and enter into applicable transactions, and that the information you provide is accurate and complete. You agree not to use our website, products, or services for any unlawful or unauthorized purpose.
3. General Conditions
We may refuse or restrict service where there is a legitimate business reason, such as suspected fraud, abuse, a security risk, or a violation of these terms. We will exercise these rights subject to applicable law, including any consumer protections that cannot be excluded.
Payment Security
Payment information is processed by the payment provider presented at checkout. Payment providers apply their own terms and security practices. Meroshoes does not intentionally store complete payment card details in customer support records.
Intellectual Property
Website content, including text, images, graphics, logos, product descriptions, and design elements, may be owned by Meroshoes, licensed to Meroshoes, or used subject to other applicable rights, unless otherwise indicated. You may not copy, reproduce, distribute, or use website content without the permission of the applicable rights holder, except where permitted by law.
4. Accuracy of Information
We make reasonable efforts to keep product information, pricing, descriptions, and website content accurate. However, information may occasionally contain errors or become outdated. We may correct errors, update information, or modify website content. This does not affect rights that cannot legally be excluded.
5. Products and Pricing
Product availability, descriptions, images, and prices may change. We make reasonable efforts to display product colors and images accurately, but actual colors may vary depending on device settings.
Subject to applicable law, we may limit product quantities, decline orders where justified, correct pricing or information errors, and update product availability. If a material error affects an order, we will take appropriate steps in accordance with applicable law and communicate with the customer as needed.
6. Orders and Billing
When placing an order, you agree to provide accurate and complete order information. Submitting an order is a request to purchase the selected products. Order-related emails and on-screen messages provide information about the status of the order. The point at which an order is accepted and a binding sale is formed depends on the checkout process and applicable law. Please review the information displayed during checkout and any order-related messages we send. If an order cannot be accepted, or if an order is cancelled after payment has been processed, any refund due will be handled in accordance with applicable law.
Subject to applicable law, we may need to review or decline an order for reasons including suspected fraud or unauthorized transactions, incorrect billing or shipping information, product availability issues, or material errors in product pricing or information. If an order is cancelled after payment has been processed, any refund due will be handled according to our Return & Refund Policy and applicable law.
7. Shipping and Fulfillment
Orders are processed and shipped through the fulfillment and logistics arrangements used for delivery. The dispatch location may vary. Meroshoes remains the point of contact for order processing, shipment coordination, and customer support.
Order processing and estimated transit times are explained in our Shipping Policy. Delivery estimates are not guarantees and may be affected by circumstances outside our control. Nothing in these terms excludes any delivery obligations imposed by applicable law.
8. Data Processing and Third Parties
We may use third-party services necessary to operate the website and process transactions, including Shopify, payment providers, shipping and fulfillment partners, and analytics or advertising services if enabled.
Third-party services may operate under their own terms and privacy policies. This does not exclude or limit any responsibility that Meroshoes may have under applicable law for its own acts or omissions. Please review our Privacy Policy for information about personal information handling.
9. Prohibited Uses
You may not use this website:
- For unlawful purposes
- To violate intellectual property rights
- To upload malicious code or harmful content
- To interfere with website security or operation
- To attempt unauthorized access to our systems
We may restrict access where reasonably necessary to protect the website, users, or our business, subject to applicable law.
10. Disclaimer of Warranties
We aim to provide accurate information and reliable services, but we do not guarantee that the website will always operate without interruption, be error-free, or contain information that is completely accurate at all times.
To the extent permitted by applicable law, the website and its content are provided subject to these terms. Nothing in this section excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Meroshoes will not be liable for indirect or consequential losses arising from use of the website or services where such liability may lawfully be limited. Nothing in these terms excludes or limits liability or consumer rights that cannot legally be excluded or limited, or any responsibility that applicable law requires Meroshoes to retain.
12. Governing Law and Disputes
The seller is based in the United Kingdom. Any question about governing law or the forum for a dispute is subject to the rules that apply to the particular transaction and the parties. This section does not attempt to select a governing law or court without a confirmed basis for doing so. Nothing in these Terms removes mandatory consumer protections or prevents a customer from bringing a claim before a court or other forum where applicable law permits it. The seller should obtain appropriate advice and update this section if a specific governing-law or dispute-resolution provision is required for the seller's circumstances and target markets.
13. Changes to These Terms
We may update these Terms of Service to reflect changes to our practices, services, or legal requirements. Changes will be posted on this page with an updated “Last Updated” date. Any effect of updated terms on an existing order will be subject to applicable law.
14. Contact Information
If you have questions about these Terms of Service, contact Meroshoes:
Website: https://www.meroshoes.com/
Email: hello@meroshoes.com
Phone: +44 787-403-6589
Business Address: 750 WINDMILL LANE, DENTON, MANCHESTER, SCT M34 2FS, United Kingdom
Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (GMT; fixed GMT year-round)
Sunday: Closed
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