About Us

About Us

Welcome to Meroshoes, an independent online retail store offering women's apparel through our online store.

We aim to provide a clear and convenient online shopping experience, with product information and store policies available to customers before they place an order.

Our Approach

Our goal is to make it straightforward for customers to browse our online collections, review product details, and understand the policies that apply to their purchases.

Product descriptions, images, pricing, availability, and sizing information are provided on the relevant product pages where applicable. The information may vary by item, so customers should review the details actually displayed on each product page before ordering. If information needed to make a purchase decision is missing, please contact us before placing the order.

Who We Are

Meroshoes operates as an independent online retail store. We are not a marketplace. We do not claim to be the designer or manufacturer of a product unless that information is specifically stated on the applicable product page.

What We Offer

Our store focuses on women's apparel, including loungewear, sleepwear, knitwear, tops, bottoms, and intimate apparel. Product availability and selection may change over time as our online collection is updated.

Our Commitment

We value clear communication, accurate product presentation, and accessible customer support. We aim to keep product descriptions, images, pricing, availability, and sizing information as accurate and up to date as reasonably possible.

Clear Shopping Policies

Customers can review our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service before placing an order. For questions, please visit our Contact Us page. These pages explain important information about shopping with Meroshoes. Please use the links to review the terms that apply to your order.

Customer Support

We can assist with questions about products, orders, shipping, returns, refunds, and other store-related matters. Please use the contact details below.

How We Process Orders

Orders placed through our website are reviewed and processed after payment authorization, subject to product availability and our published store policies. Our standard order processing time is 1–3 business days. For this estimate, order-processing business days are Monday through Friday. Customer support hours, including Saturday opening hours, do not mean that Saturday is counted as an order-processing business day.

After an order has shipped, tracking information will be sent by email when available.

Business Information

Store Name: Meroshoes
Website: https://www.meroshoes.com/
Business Type: Independent online retail store
Primary Category: Women's apparel

Contact Information

Email: hello@meroshoes.com
Phone: +44 787-403-6589
Business Address: 750 WINDMILL LANE, DENTON, MANCHESTER, SCT M34 2FS, United Kingdom

Customer Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM GMT (fixed GMT year-round; not adjusted for British Summer Time)
Sunday: Closed

We aim to respond to customer inquiries as soon as reasonably possible during customer support hours.

Contact Us

For questions about products, orders, shipping, returns, refunds, or general store support, email hello@meroshoes.com or call +44 787-403-6589.

Thank you for visiting Meroshoes.